Analysis

  • Destination Turnaround

    A ship’s itinerary is a huge factor in a traveller’s decision to opt for a cruise holiday. Europe is becoming increasingly popular, but the decline in the Caribbean is of...

  • Artful Learning and Enriching Discoveries

    More travellers are seeking intellectual fulfilment while on holiday. Cruise companies are responding with enlightening enrichment programmes, Bret Bullock of Crystal Cruises tells Jim Banks.

  • Commitment to Quality

    The high standards and variety of on-board services a cruise ship provides are crucial to the their success and reputation. World Cruise Industry Review asks Lisa Lutoff-Perlo of Celebrity Cruises...

  • Food for Thought

    Providing an on-board service that differs to that of competing companies is often the deciding factor for passengers. Steve Kirsch, Holland America Line, reveals his company’s latest culinary enrichment programme.

  • Small Ships Hit the Big Time

    What is the driving force behind the popularity of smaller yet ultra-luxurious cruises? Munir Samji, chief executive of Hebridean International Cruises, reveals the pleasure of a more elegant style of...

  • Scandinavian Chic

    From its small beginnings, one interior design consultancy has evolved its business concepts to match those of the cruise industry. Tillberg Design’s Fredrik Johansson explains to Huw Kidwell the changing...

  • A Delicate Balance

    The major cruise lines have responded to the challenge of preserving the environment on which their business depends. Nevertheless, as the lines’ environmental officers point out, key challenges remain, writes...

  • An Eye for Trouble

    Safety has become an increasingly prominent issue for cruise operators. Governments, regulators and passengers expect more from the industry. Charlie Mandigo of Holland America Line tells Jim Banks how the...

  • Communication Covered

    Cruise passengers in the 21st century have high expectations of onboard communication facilities. World Cruise Network talks to Tom Sekkelsten about the wireless services his company offers.

  • E-Training – The New Frontier

    Technological advances have had a huge impact on cruise operations, but with little effect on staff training. But the advent of e-training not only benefits staff and management, but also...

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